Refund policy

At Golf My Space, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, our return policy outlines the process and conditions for returning items.

Eligibility for Returns

• Eligible Items: All e-commerce items except for launch monitors are eligible for return.

• Non-Eligible Items: Custom installations, work, or custom cut products are non-refundable.

Return Time Frame

• Customers have 30 days from the date of purchase to return eligible items.

Return Process

• To initiate a return, please contact our customer service team at contact@golfmyspace.com with your order details and reason for return.

• Please ensure that you provide proof of purchase or receipt when initiating the return.

Return Shipping

• Customers are responsible for providing their own return shipping labels and covering the cost of return shipping.

Refunds

• Refunds will be issued to the original payment method used at the time of purchase.

• You have 24 hours to cancel from the time of ordering, without incurring any fees.

• After 24 hours, a 30% restocking fee will be deducted from the refund amount.

Exchanges

• We offer exchanges for items that are unopened and unused. If you wish to exchange an item, please contact customer service within the 30-day return period.

Defective or Damaged Items

• If you receive a defective or damaged item, please inspect all items upon delivery and contact us within 30 days to arrange for an exchange.

• We will cover the cost of shipping for the return of defective or damaged items and send a replacement item at no additional cost to you.

Custom Installations

• Custom installations and any related work are non-refundable and are not eligible for returns or exchanges.

Contact Information

• For any questions or to initiate a return, please contact us via email at contact@golfmyspace.com.

Exceptions

• Please note that the return policy applies to domestic purchases only. International returns are not accepted at this time.